Page 99 - The Ontario Curriculum, Grades 11 and 12: Technological Education, 2009 (revised)

Grade 12, Workplace Preparation
B1. determine and report on hardware solutions for user computing needs;
B2. install, maintain, and troubleshoot computer hardware, and design backup procedures;
B3. install, configure, manage, maintain, and troubleshoot computer networks and related services; B4. install, configure, and update a variety of software.
B1. HardwareSolutions B3. NetworkSetupandManagement
B2. Installation,Maintenance,and Troubleshooting
B4. SoftwareImplementation
THEONTARIOCURRICULUM,GRADES11AND12 | TechnologicalEducation
SPECIFIC EXPECTATIONS
By the end of this course, students will:
B1.1 use a problem-solving process (see pp. 21–23) to find solutions for user hardware needs, and compare and contrast solutions for various situ- ations (e.g., home computing, desktop publishing, small business, large office);
B1.2 compare hardware availability and costs from local, national, and global suppliers;
B1.3 write a report recommending computing hardware to meet user requirements.
By the end of this course, students will:
B2.1 develop and follow procedures for hardware installation, service, and troubleshooting;
B2.2 document and follow correct procedures to prevent damage to computer components (e.g., use of anti-static wrist straps, mats, bags,
and containers);
B2.3 perform preventive maintenance on a variety
of hardware components;
B2.4 use utility software and/or diagnostic tools to correct problems on a computer and/or
a network;
B2.5 design effective procedures for backing up system data and user information.
By the end of this course, students will:
B3.1 develop and follow procedures for network installation, service, and troubleshooting;
B3.2 set up and/or configure networked work- stations and shared devices using appropriate connection media (e.g., UTP straight-through and cross-over cables, serial cables, fibre optics, wireless);
B3.3 install and configure network operating systems and client services;
B3.4 use network utility software (e.g., protocol analyser, extended ping, extended traceroute) to diagnose and correct problems.
By the end of this course, students will:
B4.1 install and configure new software and upgrades on a computer system;
B4.2 describe the need for software, firmware, and device-driver upgrades, identify various sources for them, and follow proper procedures for installing the various types of upgrades;
B4.3 compare software availability and costs from local, national, and global suppliers;
B4.4 use manuals and online documentation to explore the features of new software.
B. COMPUTERTECHNOLOGY SKILLS
OVERALL EXPECTATIONS
By the end of this course, students will:
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