Page 86 - The Ontario Curriculum, Grades 11 and 12: Technological Education, 2009 (revised)

B. COMPUTERTECHNOLOGY SKILLS
OVERALL EXPECTATIONS
By the end of this course, students will:
B1. research and determine hardware solutions for users’ computer needs;
B2. install, update, maintain, and troubleshoot computer hardware, and back up system and user data; B3. plan, install, and manage a computer network;
B4. install, use, and update operating systems, utility software, and application software.
SPECIFIC EXPECTATIONS
B1. HardwareSolutions
By the end of this course, students will:
B1.1 analyse user hardware needs for a personal computer (e.g., processor type and speed, memory, hard-drive capacity, modem and/or network card, video card, audio card, number and types of ports, wireless communication), and write a summary of these needs;
B1.2 compare availability and costs for hardware from local, national, and/or global suppliers;
B1.3 design an effective home office layout, including the location of computers, peripherals, furniture, and lighting.
By the end of this course, students will:
B2.1 follow established procedures for installing, servicing, and troubleshooting computer hardware;
B2.2 follow correct procedures to prevent damage to computer components (e.g., use of anti-static wrist straps, mats, bags, and containers);
B2.3 perform basic maintenance on the hardware components of a computer system (e.g., remove dust from fans and circuit boards, clean input devices and monitor screen, change printer cartridges);
B2.4 use utility software to diagnose and correct problems (e.g., defragment a drive, scan hard drives for errors and defective sectors, detect and remove viruses and spyware);
B2.5 use established procedures to perform back- ups of system data and user information;
B2.6 install and configure expansion and upgrade devices (e.g., video card, network card, memory, secondary storage devices).
B3. NetworkSetupandManagement
By the end of this course, students will:
B3.1 use a design process (see pp. 22–23) to plan and install a home or small office network;
B3.2 install and configure additional shared devices on a network (e.g., printers, scanner, drives);
B3.3 use network utilities (e.g., ping, telnet, ipcon- fig) to diagnose and correct problems (e.g., incorrect IP configuration, slow connections).
B4. SoftwareImplementation
By the end of this course, students will:
B4.1 collect and analyse information from cus- tomers to determine their software needs (e.g., security requirements, budget, applications, preferred platform);
B4.2 properly set up and configure software for various user needs (e.g., business, personal, and/or gaming applications; access for multiple users and/or visually impaired users; master user account);
B4.3 properly install software upgrades (e.g., oper- ating system, application software);
B4.4 install and update utility and antivirus software.
COMPUTER TECHNOLOGY SKILLS
B2. Installation,Maintenance,and Troubleshooting
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Computer Technology
TEJ3E