Page 24 - Ontario Curriculum, Grades 9 to 12: Course Descriptions and Prerequisites, 2018

importance of customer service in developing a customer base and maintaining customer loyalty. Through hands-on learning, students will develop personal selling and information technology skills that will prepare them for a variety of marketing-related positions in the workplace.
Prerequisite: None
Business Leadership
Business Leadership: Management Fundamentals, (BOH4M) Grade 12, University/College
This course focuses on the development of leadership skills used in managing a successful business. Students will analyse the role of a leader in business, with a focus on decision making, management of group dynamics, workplace stress and conflict, motivation of employees, and planning. Effective business communication skills, ethics, and social responsibility are also emphasized.
Prerequisite: None
Business Leadership: Becoming a Manager, Grade 12, Workplace (BOG4E)
This course helps students prepare for managerial positions in their future careers. Students will focus on the development of core skills required to become a successful manager, including operations management, inventory control, marketing, financial planning, scheduling, and communication. Students will also explore the management challenges of hiring, training, and motivating employees, and complying with legal requirements.
Prerequisite: None
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